Support

Get in Touch

Questions, bugs, or feedback? Email support@rangeiq.poker and we'll get back to you. Including your device model and iOS version helps us help you faster.

Frequently Asked Questions

What is RangeIQ?

An AI poker coach. Ask about any preflop spot in plain English and get a grounded, solver-backed answer, plus drills that adapt to your leaks. It's a study tool, not a real-money gambling app.

Do I need to know how to read a solver?

No. That's the point: just ask your question the way you'd say it to a coach, and RangeIQ does the rest.

Is it free?

RangeIQ is free to download and includes a few coach actions per day. RangeIQ Premium unlocks unlimited coach questions and drills, with Monthly and Yearly plans (each with a free trial).

How do I manage or cancel my subscription?

Subscriptions are handled by the store you installed from, not by us. On Android: Play Store → your avatar → Payments & subscriptions → Subscriptions → RangeIQ. On iPhone: Settings → [your name] → Subscriptions → RangeIQ. Cancel at least 24 hours before the period ends to avoid the next renewal. Deleting the app does not cancel a subscription.

How do I restore a purchase?

Open the paywall in the app and tap Restore purchases, signed in with the same account you subscribed with (your Google account on Android, your Apple Account on iOS).

What poker formats does it cover?

RangeIQ covers 6-max No-Limit Hold'em cash, preflop: opening, and responding to a single open (fold, call, 3-bet, 4-bet). All six positions, and ten stack depths from 10bb to 250bb (25bb and below are push/fold). It does not cover postflop play, multiway or squeeze spots, full ring, or tournament ICM. Ask about something outside that and it will tell you, rather than guess.

How do I delete my account and data?

You can do it yourself in the app: gear menu → Delete Account. See Delete your account for the full steps, what gets removed, and how to request deletion if you no longer have the app installed.